May 23, 2012
The OTS (Online Ticket System) for Kids up Front is custom catered for the Vancouver chapter. It integrates many functions into an online solution to handle a ticket donation workflow from the initial donation to final allocation and reporting requirements.
This website facilitates online donations via a simplified three-step donation form. Donated events can then be moderated by various administrative staff, and later, announced to applicable agencies via a calendar and mass email distribution. Agencies can then request particular tickets that they can use, and these requests are managed on the administrative side, via an allocation workflow.
As this project was replacing an existing and active service, mass data migration was also required, which included moving numerous donated event details, and more importantly, a full migration of existing user accounts, including detailed profile information.
Additional functionality incorporates the ability to perform basic CRM functions, and a number of detailed and flexible reports can be generated.
About Kids up Front:
In 1999, when Kids Up Front founder, John Dalziel was surrounded by empty seats at a world-class event, he knew there had to be a way to get kids into those seats who wouldn’t otherwise have the opportunity to attend. John took his idea to a group of business minded individuals, the Kids Up Front idea was launched in 2000, under the leadership of Barb Radu, Executive Director.
Kids Up Front created partnerships with child-serving charitable agencies, who in turn select the ticket recipients from within their programs. By implementing a program that wraps a process around tickets “in” and tickets “out,” including quality control measures, Kids Up Front is able to distribute tickets fairly and efficiently to thousands of kids. While Kids Up Front’s partner agencies provide food, shelter, clothing and counseling, Kids Up Front provides the nourishment of the spirit.
“These experiences are so far beyond what many of these kids ever dreamed, says Barb Radu, founder and executive director. “But are the very things that so many kids are missing — an opportunity to have fun, spend quality time with family, mentors or peers, and just enjoy being a kid, if only for a few hours.”
The founding directors never have looked at a “ticket” in the same way again! The tickets are the healing tools that can build trusting relationships, grow self esteem, enhance socialization and strengthen a family.
Kids Up Front is providing so many unique opportunities! Kids are attending sporting events, theatre productions, concerts, theme parks and world-class events! And, they’re having first-ever vacations out of town, horseback riding, experiencing VIP treatment with celebrity sports figures whether skating or experiencing a mini Olympic event. Kids Up Front kids are participating in hands-on museum exhibits, drama and singing camps. The best news? The list of opportunities continues to grow! See Programs for a list of our entertainment partners.
Programming: Intellect Solutions Inc.